Tulsa Hair Extension Pro ("we," "us," or "our"), operated by Hope Newnam, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website at tulsahairextensionpro.com and through other communications with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. If you have questions, contact us at HopeNewnam@gmail.com.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out our inquiry form, contact us directly, or otherwise engage with our business. This may include:
- Full name
- Email address
- Phone number
- Social media usernames
- Information about your hair history and goals
- How you heard about us
- Any other information you choose to share with us
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URLs through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations and appointments
- Provide and improve our hair extension services
- Communicate with you about your appointments, care instructions, and follow-ups
- Send occasional promotional communications (you may opt out at any time)
- Maintain records of your service history for professional purposes
- Comply with any applicable legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (such as scheduling software, email platforms, or payment processors), subject to confidentiality agreements.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how our site is used. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if cookies are disabled.
We may use third-party analytics services such as Google Analytics to help us understand how visitors use our site. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
5. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client service records may be retained for up to 7 years for business and legal purposes. You may request deletion of your information at any time by contacting us, subject to any legal obligations we may have to retain certain records.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to avoid sharing sensitive information (such as payment card numbers) through email or web forms when possible.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at HopeNewnam@gmail.com. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our website may contain links to third-party websites, including Instagram, Cherry financing, and others. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected through our own website and direct communications.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at HopeNewnam@gmail.com so we can take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tulsa Hair Extension Pro
Attn: Hope Newnam
3315 E. 47th Place, STE 114
Tulsa, OK 74135
Email: HopeNewnam@gmail.com
Phone: (918) 863-6099